Hi I’m Nik, a web product manager.

I’m a product manager with an extensive background in experience design, web, and marketing. I love helping companies turn ideas into products. I’m also a professional presentation designer.

I thrive on delivering world class results with ambitious teams. Explore a few of my recent accomplishments below.

Care to a chat? or visit my blog, twitter, and LinkedIn.

Taking the photography industry into the 21st century.

Moving sales online & automating production for the largest photography studio in Western Canada.

Situation: After relaunching Artona’s website to relieve call volume, I identified an opportunity: both staff and customers were spending excessive time with lengthy order forms. I proposed digitizing the ordering process.

Challenge: Gaining company wide buy-in and distilling complex pricing logic in a user-friendly interface.

Process & Results: Through gathering requirements, evaluating alternatives, and soliciting RFPs I helped select vendors and then led product development, experience design, and user testing to launch the e-commerce solution. Attention to industry specific sales psychology resulted in larger average orders and business automation eliminated a 36 minute per-order procedure.

Re-envisioning how business moves money.

On top of leading experience design for the project I produced this keynote presentation to highlight the interface and value proposition of using VersaPay. Originally designed to loop at a trade show.

Building a bank transfers web application for the fastest growing payments company in Canada.

Situation: After optimizing VersaPay’s website to more than double lead conversions, I was asked to lead the experience design of their e-chequing web application.

Challenge: Building an experience that inspired safety and confidence with consumers.

Process & Results: Through experience design strategy, ethnographic research, and managing vendors and internal teams, I helped VersaPay launch a powerful and easy to use interface allowing business to access the Canadian banking network.